CRM Specialist - Engagement and Adoption

The CRM Specialist at Mable will focus on building and optimizing automated customer lifecycle journeys to enhance engagement, growth, and retention. This role involves utilizing customer data and behavioral triggers to create personalized communications across various channels, while collaborating with Product, Marketing, and Data teams to measure and improve performance throughout the customer lifecycle.

• 14 weeks of paid parental leave for primary carers and 6 weeks for secondary carers plus superannuation
• Hybrid workplace with flexibility for remote work
• One extra paid leave day per quarter
• Floating public holiday to acknowledge significant days
• Reward and Recognition program for celebrating wins and performance

• No specific salary information provided
• Role focuses heavily on automation and data-driven strategies, which may require specific technical skills
• The position is part of a fast-growing healthtech company, which may involve a dynamic and potentially high-pressure environment