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← Lindblad Expeditions

Fleet IT Support Analyst

Lindblad Expeditions
Location
Seattle, WA
Posted
1 month ago
Department
IT
What they actually want (must-haves)
  • Bachelor's Degree in Computer Science/Management Information Systems/Computer Information Systems
  • CompTIA Network+, CCNA or equivalent certification
  • 3–5 years of experience in an IT support or technology operations role, preferably in a distributed or remote environment
  • Strong technical proficiency across enterprise systems, including endpoint hardware, operating systems, networking fundamentals, IT security, and remote support tools
  • Demonstrated ability to diagnose, troubleshoot, and resolve complex technical issues efficiently and independently
  • Excellent verbal and written communication skills in English
What the job really is

The Fleet IT Support Analyst at Lindblad Expeditions provides advanced technical support for onboard vessel systems, focusing on hardware, software, and connectivity. This role involves troubleshooting issues, supporting deployments, and ensuring reliable IT operations across the fleet, with responsibilities including managing support requests, maintaining security standards, and traveling to vessels as needed for hands-on support.

Benefits
  • Travel benefits for employees and their family
  • Voyage of Discovery trips for employees to travel as guests
  • Health insurance including Medical, Dental, Vision
  • 401(k) plan with employer match
  • Long-Term Disability, Life & AD&D Insurance
  • Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
Things to weigh
  • Role requires international travel, which may not be suitable for all candidates.
  • On-call rotation for off-hours and weekend operational needs may impact work-life balance.
  • The position involves hands-on support on vessels, which may include working in varied environments.
  • No specific salary range provided, compensation is based on various factors including location and experience.
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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