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Manager of Operations Training

Lightedge
Location
Austin, Texas
Posted
27 days ago
Department
Operations
What they actually want (must-haves)
  • Experience designing and delivering technical training for IT operations, infrastructure, engineering, or comparable technical teams.
  • Experience leading, coaching, or managing trainers, technical writers, instructional designers, or other learning professionals.
  • Experience establishing team goals, managing workloads, conducting performance discussions, and developing employees.
  • Experience with instructional design, training needs analysis, skills gap assessment, and learning evaluation.
  • Strong presentation, facilitation, written communication, and stakeholder-management skills.
  • Ability to explain complex technical and non-technical processes clearly to varied audiences.
Nice to have
  • A degree or formal certification in instructional design, education, business, information technology, or a related field is preferred; equivalent experience is welcome.
  • Instructional design and technical facilitation
  • Training team leadership and employee development
  • Learning measurement and performance improvement
  • Learning Management Systems
What the job really is

The Manager of Operations Training at LightEdge Solutions is responsible for leading the design, delivery, and continuous improvement of training programs for technical Operations teams. This role involves managing onboarding, continuing education, and technical documentation while also developing training practices across the organization. The manager will lead a team of trainers and writers, ensuring training aligns with business priorities and operational requirements.

Things to weigh
  • No salary listed.
  • The role requires managing multiple stakeholders and aligning training with business priorities, which may involve navigating complex organizational dynamics.
  • Experience with generative AI tools is emphasized, suggesting a focus on modern training methodologies.
  • The position may require familiarity with a wide range of technical platforms and tools, indicating a potentially steep learning curve for those not already versed in them.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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