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Helpdesk Support Agent 6-Month Fixed-Term Contract [2632-304138]

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Location
Manila
Posted
2 months ago
Department
Support
What they actually want (must-haves)
  • Experience in technical support or customer service
  • Familiarity with Salesforce
  • Strong problem-solving skills
  • Attention to detail
  • Excellent communication skills
What the job really is

The Tier 1 Order Processing Tech Support Agent will serve as the first point of contact for the sales team, addressing issues related to order processing in Salesforce. This role involves troubleshooting daily order problems, identifying errors and misconfigurations, and providing clear communication to ensure the sales team feels supported.

Things to weigh
  • Fixed-term contract of 6 months
  • Role primarily focused on troubleshooting and support, may not involve broader technical development
Job score1.8/5
Benefits1/5
Freshness1/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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