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← Lessen

Customer Service Representative

Lessen
Location
Chicago, IL
Posted
1 month ago
Department
Operations
What they actually want (must-haves)
  • Strong communication skills
  • Ability to manage client relationships
  • Experience in customer service
  • Familiarity with technology platforms
What the job really is

The Customer Service Representative at Lessen serves as a key point of contact between clients and vendors, managing repair and maintenance requests through the company's technology platform, One by Lessen. This role involves significant communication via phone and electronic means to ensure that maintenance services are delivered efficiently and effectively. The position operates on a Monday to Friday schedule from 1:00 PM to 10:00 PM Central Time.

Benefits
  • Competitive compensation
  • Health, Dental, Vision, Life, Disability options
  • 401K retirement savings plan
  • Paid vacation, federal and floating holidays
  • Maternity/Paternity Pay
  • Career advancement opportunities
Things to weigh
  • Role involves significant phone and electronic communication, which may not suit everyone
  • Shift hours may not be ideal for all candidates
Job score2.8/5
Benefits4/5
Freshness3/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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