HHiring Reality
← Kpler

AIS Tech Support Agent

Kpler
Location
Vietnam
Posted
16 days ago
Department
AIS
What they actually want (must-haves)
  • Technical support experience
  • Ability to troubleshoot connectivity and equipment issues
  • Excellent communication skills
  • Problem-solving skills
  • Genuine care for helping others
What the job really is

As an AIS Tech Support Agent at Kpler, you will be responsible for maintaining the AIS Network by providing technical support to station owners, troubleshooting connectivity and equipment issues, and proactively identifying problems with stations. You will also engage with the AIS community, assisting contributors with inquiries related to vessel photography and content uploads, all while fostering a supportive and communicative environment.

Things to weigh
  • No specific salary or benefits listed
  • Role requires a blend of technical skills and customer service
  • Focus on community engagement may require strong interpersonal skills
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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