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← Kpaonline

Technical Support Specialist

Kpaonline
Location
Remote
Posted
26 days ago
Department
Software Support
What they actually want (must-haves)
  • Experience in technical support or customer service
  • Ability to troubleshoot software-related issues
  • Strong communication skills
What the job really is

The Technical Support Specialist at KPA is responsible for assisting customers with difficulties related to KPA's software applications, products, or services. This role involves providing effective solutions to users and escalating complex issues to specialized support groups when necessary. The position is remote and emphasizes a commitment to diversity and inclusion in the workplace.

Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • PTO
  • Paid and Floating Holidays
Things to weigh
  • No specific technical skills or software stack mentioned
  • Role may involve dealing with complex issues requiring escalation
  • Company uses AI tools in the hiring process
Job score3/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity3/5
Pay transparency0/5

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