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← Kobie

Sr. Account Manager - CRM

Kobie
Location
St. Petersburg, Florida
Posted
19 days ago
Department
Client Services
What they actually want (must-haves)
  • Bachelor's degree in Marketing, Business, Communications, or related field
  • 5+ years of experience, preferably in CRM, loyalty, or client services
  • 2+ years of direct CRM experience required, with hands-on experience supporting email, mobile, and/or other customer lifecycle programs
  • Demonstrated ability to lead complex cross-functional initiatives
  • Proven ability to manage multiple projects simultaneously
  • Strategic and tactical CRM marketing experience across email, mobile, and lifecycle marketing programs
Nice to have
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint
  • Experience with Salesforce Marketing Cloud or another enterprise email marketing platform
  • SaaS experience is a plus
  • Foundational understanding of business financial principles and customer data concepts
  • Flexibility to support critical client initiatives outside standard business hours
What the job really is

As a Senior Account Manager at Kobie, you will lead the day-to-day delivery of CRM programs for a major enterprise client, collaborating with various teams to execute complex marketing campaigns. Your role will involve managing client relationships, overseeing project timelines, and ensuring successful campaign execution while leveraging customer insights to drive business outcomes. You will also be responsible for monitoring campaign performance and identifying opportunities for improvement.

Benefits
  • Flexible Time Off
  • Nine Company-Wide Holidays
  • A diverse suite of benefits prioritizing growth, development, and personal well-being
Things to weigh
  • Remote work environment with periodic travel required
  • Fast-paced environment may require occasional work outside standard hours during major launches or events
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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