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← Highlandfleets 2

Customer Success Manager (CA)

Highlandfleets 2
Location
California
Posted
17 days ago
Department
Customer Success and Support
What they actually want (must-haves)
  • Strong customer relationship management skills
  • Ability to ensure customer satisfaction and retention
  • Experience advocating for customers
  • Collaboration with cross-functional teams
What the job really is

The Customer Success Manager (CSM) at Highland Electric Fleets is responsible for building and maintaining strong relationships with customers after the sale, ensuring their satisfaction and loyalty. The CSM acts as an advocate for customers throughout their journey, collaborating with various teams to help achieve customer goals. This role is remote, based in Texas or Southern California.

Benefits
  • Competitive base salary and performance-based bonus program
  • Health, Vision, and Dental coverage for employees & their dependents
  • Generous Paid Time Off
  • 401(k) program and company match
Things to weigh
  • Remote work location limited to Texas or Southern California
  • Focus on post-sale customer engagement may limit exposure to other areas of the business
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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