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← Hhaexchange

Technical Customer Care Representative

Hhaexchange
Location
Minneapolis, Minnesota
Posted
1 month ago
Department
Technical Customer Care
Salary
$24.00-$28.00
What they actually want (must-haves)
  • Bilingual (Spanish speaking is a plus)
  • Prior experience with the HHAeXchange mobile app
  • Experience providing end-user technical software support
  • Strong client service skills
  • Exceptional communication skills
  • Ability to diagnose technical and user issues
What the job really is

As a Technical Customer Care Representative at HHAeXchange, you will provide technical support to home health agency clients, diagnosing and resolving user and technical issues related to the HHAeXchange mobile app. This role requires strong client service skills and effective communication, as you will interact directly with customers to ensure their needs are met. Bilingual candidates, particularly Spanish speakers, are highly valued in this position.

Benefits
  • Competitive health plans
  • Paid time-off
  • Company paid holidays
  • 401K retirement program with a Company elected match
  • Other company sponsored programs
Things to weigh
  • Role starts in October 2026, which may require waiting for the position to begin
  • Base wage range is specified but may vary based on multiple factors
  • Shift premium eligibility is mentioned but not detailed
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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