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Technical Account Manager

Hevodata
Location
Bengaluru, India
Posted
12 days ago
Department
TAM
What they actually want (must-haves)
  • 6+ years of experience in a technical, customer-facing role - Solutions Engineering, Data Engineering, or a technical post-sale or consulting function.
  • Deep, broad knowledge of data engineering: ETL/ELT pipelines, cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks), orchestration, and the modern data stack.
  • Hands-on experience with data integration tools, CDC, event streaming, or warehouse-native transformation (dbt, etc.).
  • Demonstrable ability to engage at the architectural level - not just explain a product, but understand and speak to a customer's data infrastructure.
  • Strong communication skills: you can make complex technical ideas clear to both engineers and executives, and you are confident pushing back when a customer's approach is suboptimal.
  • Comfort working in an ambiguous, fast-moving environment with a small team and high autonomy.
Nice to have
  • Experience in a pre-sales or post-sales SE role at a data infrastructure or SaaS company.
  • Exposure to enterprise data governance, compliance, or security requirements (SOC 2, GDPR, HIPAA).
  • Prior experience in a startup or high-growth B2B SaaS environment.
What the job really is

As a Technical Account Manager at Hevo, you will serve as a senior technical specialist for enterprise customers, engaging in complex conversations about architecture, integrations, and strategic decisions. You will work closely with Account Managers to provide technical insights, lead solution design, and document knowledge to enhance the post-sales team's capabilities. Your role will involve building relationships with CTOs and senior engineers, translating customer requirements into actionable guidance, and identifying opportunities for expansion.

Benefits
  • Competitive compensation and/or equity.
  • Direct access to leadership and real influence on how the post-sale function is built.
  • A collaborative, high-trust environment where technical depth is valued and rewarded.
Things to weigh
  • Role focuses on high-level technical engagement rather than support or ticket handling.
  • Success is measured by trust and relationship depth with enterprise customers, not by ticket volume or response times.
Job score3.2/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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