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IT Administrator (Deskside Support Specialist)

Hatchit
Location
Washington, DC
Posted
1 month ago
Department
Expression
What they actually want (must-haves)
  • Active Secret or Top Secret / SCI clearance
  • U.S. Citizenship
  • Strong technical troubleshooting skills
  • Attention to detail
  • Ability to deliver professional customer service
What the job really is

As an IT Administrator (Deskside Support Specialist) at Expression, you will provide Tier II and Tier III IT support services to the Department of Commerce, focusing on incident resolution and ensuring a high-quality user experience in a classified environment. This role demands strong technical troubleshooting abilities and a commitment to professional customer service in a mission-critical setting.

Benefits
  • 401k matching
  • PPO and HDHP medical/dental/vision insurance
  • Education reimbursement
  • Complimentary life insurance
  • Generous PTO and holiday leave
  • Onsite office gym access
Things to weigh
  • Onsite position in a classified environment may limit flexibility
  • Active security clearance requirement could restrict candidate pool
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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