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Strategic Account Manager - Clinical (On-site in Copenhagen)

H1
Location
Copenhagen
Posted
2 months ago
Department
Sales Reps
What they actually want (must-haves)
  • 5+ years of experience in B2B enterprise SaaS account management or sales, or hands-on experience within Clinical Operations, Site Selection, or Feasibility teams at a Pharma, Biotech, or CRO organization
  • Familiarity with clinical trial workflows, including site and investigator identification, feasibility planning, patient population analysis using claims data, diversity planning, enrollment forecasting, and CTMS integration
  • Strong relationship-building skills, with demonstrated ability to develop trusted partnerships at the mid-level stakeholder layer and above
  • Comfortable conducting discovery conversations, product demos, and value-based selling conversations independently
  • Ability to work cross-functionally with Customer Success, Product, Implementation, and Legal teams to manage account health and complex situations
  • Willingness and ability to travel to customer sites approximately 20% of the time
Nice to have
  • Experience managing renewal cycles and driving expansion ARR and Services revenue within complex, multi-stakeholder enterprise accounts
What the job really is

As a Strategic Account Manager - Clinical at H1, you will be responsible for managing relationships with one of H1's top pharmaceutical accounts, focusing on their Clinical team. Your role involves leading sales activities, understanding client needs, and positioning H1's Clinical solutions to drive account retention and expansion, while also collaborating with various internal teams to ensure client satisfaction and product utilization.

Benefits
  • Competitive salary + equity (RSUs)
  • 5 weeks paid vacation + company-wide wellness days
  • Pension with employer match
  • Health, mobile phone & home office stipends
  • A culture built on hygge — low hierarchy, high trust, and real autonomy over your work
  • Monthly team social (søbar)
Things to weigh
  • In-person final interview may require travel depending on candidate location
  • Role involves managing complex accounts which may require significant relationship-building efforts
  • Position is quota-carrying, indicating performance metrics will be closely monitored
Job score2.8/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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