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← Great Gray Group

Director, Strategic Implementations

Great Gray Group
Location
Boston, MA
Posted
1 month ago
Department
Transformation
Salary
$170,000-$200,000
What they actually want (must-haves)
  • Bachelor's degree in business, finance or a relevant field
  • 10+ years of experience owning complex, cross-functional, customer-facing delivery or implementations
  • 5+ years of experience specifically managing complex and innovative SaaS technology implementations
  • Demonstrated experience building bespoke solutions for customers on top of existing SaaS technology
  • Strong verbal and written communication skills
  • Technical literacy sufficient to read and challenge specification documents
Nice to have
  • Experience in financial services, retirement or wealth is a plus
  • Experience in a highly regulated industry is preferred
What the job really is

The Director, Strategic Implementations at Great Gray Group will lead complex customer implementations of the company's SaaS technology suite, acting as the primary point of contact for clients. This role involves scoping implementation requirements, managing project plans, coordinating across various internal teams, and ensuring timely delivery while maintaining quality outcomes. The position requires a proactive approach to identifying risks and improving processes to enhance operational efficiency.

Benefits
  • Competitive compensation package
  • Group medical, dental and vision insurance
  • Employer-paid life and disability insurance
  • Annual well-being stipend
  • 401(k) plan with advantageous employer contribution model
Things to weigh
  • No salary listed, only a range provided
  • Requires 4 days onsite and 1 day remote in a hybrid work model
  • Visa sponsorship is not available for this position
  • Role involves significant travel to support customer commitments
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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