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Client Support Manager

Goodleap
Location
Roseville, CA - HQ
Posted
16 days ago
Department
Client Support
What they actually want (must-haves)
  • Experience in customer support or client management
  • Ability to analyze data to identify areas for improvement
  • Strong communication skills
  • Experience with installer audits and pipeline management
What the job really is

The Client Support Manager at GoodLeap is responsible for collaborating with installers to enhance the customer experience on the platform. This role involves leveraging data to identify improvement areas, conducting installer audits, and managing pipelines to ensure customer expectations and company standards are met. The position emphasizes teamwork and reliability in delivering quality service to both customers and installers.

Benefits
  • Compensation of $24.04 per hour
Things to weigh
  • Job duties may change as assigned by supervisors
  • Role may involve additional responsibilities not explicitly listed
  • No specific benefits or perks mentioned beyond compensation
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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