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← Goodleap

Client Support Manager

Goodleap
Location
Bentonville, AR
Posted
16 days ago
Department
Client Support
What they actually want (must-haves)
  • Experience in customer support or client management
  • Ability to leverage data for improving customer experience
  • Strong communication skills
  • Collaborative mindset
What the job really is

The Client Support Manager at GoodLeap is responsible for enhancing the customer experience by collaborating with installers on the platform. This role involves leveraging data to identify improvement areas, conducting installer audits, and managing pipelines to ensure that customer expectations and company standards are met. The position emphasizes teamwork and reliability in delivering quality support.

Benefits
  • Compensation of $21 per hour
Things to weigh
  • Job duties may include additional responsibilities as assigned, which could lead to a varied workload
  • The role emphasizes collaboration, which may not suit all candidates
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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