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← Goodleap

Bilingual Client Support Manager

Goodleap
Location
Roseville, CA - HQ
Posted
16 days ago
Department
Client Support
What they actually want (must-haves)
  • Bilingual proficiency
  • Experience in client support or customer service
  • Ability to analyze data for improvement
  • Experience with installer audits and pipeline management
What the job really is

The Bilingual Client Support Manager at GoodLeap is responsible for collaborating with installers to enhance customer experiences on the platform. This role involves analyzing data to identify improvement areas, conducting installer audits, and managing pipelines to ensure that customer expectations and company standards are met. The position emphasizes teamwork and reliability in delivering quality support to both customers and installers.

Benefits
  • Compensation of $25.04 per hour
Things to weigh
  • Job duties may change or expand as assigned by supervisors
  • Role may involve additional responsibilities not explicitly listed
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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