HHiring Reality
← Gohighlevel

Sr. Manager, Revenue Operations (Success)

Gohighlevel
Location
United States
Posted
20 days ago
Department
Revenue Operations
What they actually want (must-haves)
  • 10+ years of professional experience in Revenue Operations, Customer Success Operations, or GTM Strategy
  • Experience with customer-facing platforms such as Freshdesk, Zendesk, Gainsight, or Salesforce Service Cloud
  • Proven ability to influence senior leaders and drive alignment
  • Strong analytical skills to build retention models and health scoring methodologies
  • Experience in engineering Success Operations or Implementation frameworks
  • Background in PLG or hybrid SaaS models
Nice to have
  • Tier-1 MBA or experience in institutional management consulting
  • History of strategic impact and operational excellence
What the job really is

As a Sr. Manager of Revenue Operations at HighLevel, you will serve as a strategic advisor to Implementation and Customer Success leadership, focusing on enhancing operational effectiveness through data-driven insights and frameworks. Your responsibilities include developing forecasting models, tracking performance metrics, and building KPI frameworks to drive customer success and retention. You will also oversee the operational aspects of the Implementation team, ensuring alignment with business outcomes and facilitating improvements in customer engagement and satisfaction.

Things to weigh
  • Salary range provided is $155000 - $180000 annually
  • Role requires navigating ambiguity and building structure from unstructured problems
  • The position emphasizes a data-driven approach to decision-making
  • No specific certifications are mandated, but a strong track record is essential
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

Applying to Gohighlevel?

See how your résumé matches this role — and tailor it from what actually gets interviews.