System Support Specialist

As a System Support Specialist at GLS, you will troubleshoot proprietary GLS system components and manage issues with various software-as-a-service platforms that are integral to operational processes. This role involves working closely with vendors to resolve system-related issues and ensure smooth functionality.

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement

• This is an entry-level position with offers being made for May 2027, which may limit immediate opportunities for experienced candidates.
• The role primarily focuses on troubleshooting and vendor management, which may not provide extensive exposure to broader IT or development skills.