HHiring Reality
← Getwingapp

Customer Service Representative (Mandarin Bilingual) | 20704

Getwingapp
Location
Manila, Philippines
Posted
12 days ago
Department
Global
What they actually want (must-haves)
  • At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
  • Excellent English and Mandarin communication skills, both written and verbal (at least B2 level)
  • Excellent phone, email, and instant messaging communication skills
  • Solid organizational and time management skills
  • Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
  • Experience with word-processing software and spreadsheets (e.g., MS Office)
What the job really is

As a Customer Service Representative at Wing, you will handle inquiries from English and Mandarin-speaking customers through various communication channels. Your responsibilities will include preparing estimates, sending invoices, coordinating approvals, and managing CRM records. This role is remote and requires you to work during US hours.

Benefits
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
Things to weigh
  • Generic job description; actual tasks will be discussed later in the interview process
  • Requires working during US hours, which may not suit everyone
  • Salary package is capped at $1100 for entry-level positions
  • Remote work setup requires specific technical requirements that must be met
Job score3.2/5
Benefits5/5
Freshness5/5
Career value3/5
Role clarity3/5
Pay transparency0/5

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