Senior Application Support Analyst (C1 - Night Shift)

As a Senior Application Support Analyst at Genesis Global, you will tackle technical challenges while communicating with customer IT teams and internal development groups. Your primary responsibility will be to ensure the stability of business applications and promptly address client requests and issues, contributing to the establishment of a world-class global support team for Low-Code Application Platform (LCAP) applications.

• Competitive salary and a stake in the company’s success through a defined bonus
• 18 days per year plus public holidays
• Top-level covers private medical healthcare insurance which covers Dependents as well
• A remote working allowance to help set up your home office
• A dedicated training allowance with access to a great portfolio of training providers
• An annual wellbeing allowance to spend on anything that will benefit your mental and/or physical wellbeing

• Night shift role may not suit everyone
• Focus on customer engagement may require strong interpersonal skills
• Role involves addressing client issues which may include high-pressure situations