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← Forbrightbank

Service Desk Technician

Forbrightbank
Location
Chevy Chase, MD
Posted
27 days ago
Department
Information Technology : Service Desk
What they actually want (must-haves)
  • Technical support experience
  • Ability to assist with daily systems checks
  • Experience with ticket and patch management
  • On-call support experience
  • Inventory tracking skills
  • Systems imaging knowledge
What the job really is

The Service Desk Technician at Forbright is tasked with delivering timely technical support to bank staff, assisting with daily systems checks, managing tickets and patches, providing on-call support, tracking inventory, and imaging systems. This role requires effective communication and the ability to operate various office technologies in a primarily office-based environment, with some flexibility for remote work.

Benefits
  • Comprehensive health, dental, and vision plans
  • 4 weeks PTO
  • 401k + company match
  • Metro SmartTrip benefits ($50/mo)
  • Remote or hybrid work schedules for most positions
  • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
Things to weigh
  • Pay range is dependent on qualifications and experience, with no specific salary mentioned for mid-level experience
  • Position may require flexibility in duties beyond the job description
  • Work is primarily office-based, with remote work at management's discretion
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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