HHiring Reality
← Farfetch

Customer Service Advisor - Portuguese Speaker

Farfetch
Location
BR São Paulo
Posted
16 days ago
Department
Customer Service
What they actually want (must-haves)
  • Fluency in Portuguese
  • Experience in customer service
  • Strong communication skills
  • Ability to work in a team
  • Problem-solving skills
What the job really is

As a Customer Service Advisor, you will provide exceptional support to existing and potential customers via phone and email. Your role involves ensuring high-level consumer service in pre and post-sale cases, collaborating with related areas to find the best solutions for service requests, and enhancing the customer experience through intelligent solutions and effective communication.

Things to weigh
  • No salary listed
  • Focus on customer service may limit exposure to other areas of the business
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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