HHiring Reality
← Dadavidson

Computer Support Specialist

Dadavidson
Location
Claremont, CA
Posted
25 days ago
Department
Information Technology
Salary
$28.00 - $32.00
What they actually want (must-haves)
  • Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes
  • Proficient knowledge of basic computer hardware
  • Bachelor's degree in field of specialty or equivalent IT Support experience
  • Proficient computer skills and knowledge of software packages including Microsoft Office and Microsoft operating systems
  • Excellent communication skills, both oral and written
  • Excellent customer service skills
What the job really is

As a Computer Support Specialist at D.A. Davidson Companies, you will provide technical support to users across various business groups, addressing hardware and software issues both in-person and remotely. Your role involves troubleshooting, resolving incidents, and assisting with business applications while adhering to ITIL principles. You will also engage in continuous improvement of personal technical skills and contribute to a collaborative team environment.

Benefits
  • Medical, Dental and Vision
  • Company 401(k) and ESOP contribution
  • Generous sick, vacation, and maternity/parental leave
  • Paid holidays
  • Professional Development Opportunities
  • Tuition Reimbursement ($15,000 lifetime cap)
Things to weigh
  • No specific mention of advanced technical skills or modern technologies in the posting
  • Potential for a fast-paced environment may require strong adaptability
  • The role requires physical capability to lift equipment, which may not suit all candidates
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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