HHiring Reality
← Cyara

NOC Engineer

Cyara
Location
Hyderabad
Posted
20 days ago
Department
Cloud Operations
What they actually want (must-haves)
  • Experience with AWS, Linux, Windows, and VoIP/Contact Center systems
  • Ability to monitor and maintain uptime SLAs
  • Experience in diagnosing issues and performing upgrades
  • Willingness to learn and implement automation practices
  • Ability to respond autonomously to critical alerts in a 24x7 environment
What the job really is

As a NOC Engineer at Cyara, you will monitor and maintain the reliability of the global SaaS platform, ensuring uptime across various systems including AWS and VoIP/Contact Center. The role involves diagnosing issues, performing upgrades, and driving automation for operational efficiency, all while responding to critical alerts in a 24x7 rotational capacity. You will also collaborate with the Support team to meet uptime SLAs and contribute to the evolution of the team towards an SRE model.

Things to weigh
  • 24x7 rotational role may require irregular hours
  • Focus on automation and SRE model may require a learning curve for those without prior experience
  • No specific benefits or compensation details provided in the posting
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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