HHiring Reality
← Concurrency

Associate Technical Support Specialist (Part-Time)

Concurrency
Location
Brookfield, WI
Posted
18 days ago
Department
Internal IT
What they actually want (must-haves)
  • Experience providing technical support at multiple tiers (I, II, III)
  • Ability to work closely with leadership
  • Skills in process improvement and recommendations for IT management
What the job really is

As an Associate Technical Support Specialist at Concurrency, you will provide tiered technical support (I, II, and III) across the organization. You will collaborate with leadership to enhance processes and offer recommendations for maintaining, upgrading, automating, and managing the internal IT environment.

Benefits
  • Flexible work schedules
  • Competitive compensation
  • Comprehensive benefits for employees and their families
  • Access to recognition programs
  • Comprehensive training opportunities for professional and personal growth
Things to weigh
  • Part-time position may limit hours and availability
  • Role involves support across multiple tiers, which can be demanding
  • Focus on internal IT environment may not provide exposure to external client projects
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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