HHiring Reality
← Colibrigroup

Customer Service Representative

Colibrigroup
Location
Scottsdale, Arizona
Posted
1 month ago
Department
Operations
What they actually want (must-haves)
  • High school diploma or GED required
  • Minimum 1-2 years of experience with customer facing roles required
  • Must be proficient in Microsoft Office
  • Excellent customer service skills, including a pleasant demeanor and tactfulness
  • Ability to multi-task and practice critical thinking in a fast-paced environment
  • The ability to lift boxes up to 40 pounds
Nice to have
  • Some college preferred
  • Basic experience with using CRM software preferred
What the job really is

The Customer Service Representative at Colibri serves as a support role for students and instructors, focusing on creating a positive environment and providing exceptional customer service. Daily tasks include welcoming guests, answering inquiries, maintaining student records, assisting with class preparations, and supporting the Site Manager with various operational duties. The role requires flexibility in scheduling and participation in student engagement activities.

Things to weigh
  • Schedule flexibility required, including some overtime, nights, and weekends
  • Role involves physical tasks such as lifting and moving furniture
  • No specific salary or benefits information provided in the posting
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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