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← Cimgroup

Resident Relations Associate (Residential)

Cimgroup
Location
Washington, DC
Posted
24 days ago
Department
Property Management
Salary
$19.23 - $24.04
What they actually want (must-haves)
  • Customer service experience
  • Ability to address maintenance and leasing issues
  • Strong communication skills
  • Experience in property management or related field
What the job really is

The Resident Relations Associate at CIM Group is responsible for ensuring smooth property operations by addressing maintenance issues, leasing, finance, and overall customer satisfaction. This role serves as a liaison between residents and the maintenance team, focusing on enhancing resident experiences and retention.

Benefits
  • A variety of Medical, dental, and vision benefit plans
  • Health Savings Account with a generous employer contribution
  • Company paid life and disability insurance
  • 401(k) savings plan, with company match
  • Comprehensive paid time off, including vacation days, 10 designated holidays, sick time, and bereavement leave
  • Up to 16 hours of volunteer time off
Things to weigh
  • Role is non-exempt and eligible for overtime pay
  • Base salary range provided but may vary based on experience and other factors
  • Potential for discretionary bonus, but not guaranteed
Job score4.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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