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Renewals Manager, Velocity

Captivateiq
Location
Poland
Posted
23 days ago
Department
Customer Success Team
What they actually want (must-haves)
  • Experience in a post-sales role focused on customer retention and renewal execution
  • Ability to manage a large portfolio of renewals
  • Strong communication skills for customer engagement
  • Experience working collaboratively with cross-functional teams such as Customer Success, Sales, Finance, Legal, and Support
  • Ability to prioritize tasks and manage processes effectively
  • Experience in a fast-moving SaaS environment
What the job really is

The Renewals Manager will focus on managing renewal transactions for CaptivateIQ's Velocity segment, which involves retaining customers and ensuring they see value in their renewals. This role requires engaging with customers to address their needs, managing a large portfolio of renewals, and collaborating with various internal teams to facilitate timely renewals. The position emphasizes a structured approach to customer engagement and risk management in a fast-paced SaaS environment.

Things to weigh
  • High-volume role may lead to a fast-paced and potentially stressful environment
  • Focus on scaled motions may limit opportunities for personalized customer interactions
  • No specific benefits or compensation details provided
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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