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← Canarytechnologies

Customer Success Manager, Global Strategic Brands

Canarytechnologies
Location
New York, NY
Posted
11 days ago
Department
Customer Success
What they actually want (must-haves)
  • Experience in customer success or account management within the technology or hospitality sectors
  • Strong communication and relationship-building skills
  • Ability to manage complex projects and coordinate across teams
  • Strategic thinking and problem-solving abilities
What the job really is

As a Customer Success Manager for Global Strategic Brands at Canary Technologies, you will be responsible for managing relationships with the largest enterprise hotel groups. Your role involves coordinating deployments, expansions, and adoption initiatives to ensure that customers derive measurable value from Canary's services, while fostering strong executive relationships and driving account success.

Benefits
  • Unlimited PTO
  • Standard holidays plus monthly company-wide days off
  • Birthday holiday
  • Travel stipend for visiting team hubs
  • Credit toward stays at Canary hotels
  • Minimum 30% discount at select partner hotels
Things to weigh
  • No salary information provided
  • Role involves managing complex enterprise accounts which may require significant experience and expertise
  • Fast-paced environment may not suit everyone
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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