HHiring Reality
← Brightedge

Customer Success Manager, Agency

Brightedge
Location
Cleveland, Ohio
Posted
1 month ago
Department
Customer Success Managers
What they actually want (must-haves)
  • Strong consultative and customer-facing skills
  • Ability to drive customer success
  • Experience in SEO or digital marketing
What the job really is

As a Customer Success Manager for the Agency business at BrightEdge, you will collaborate with SEO and Content teams of digital marketing agencies to support their use of BrightEdge technology. Your role involves driving clients' business goals related to organic search initiatives, providing strategic support, and ensuring customer success in utilizing the platform effectively.

Things to weigh
  • No specific salary or benefits mentioned
  • Focus on agency clients may limit exposure to other industries
  • Vague on specific daily tasks and metrics for success
Job score2.4/5
Benefits1/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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