HHiring Reality
← Bluecatnetworks

Helpdesk Technician Intern

Bluecatnetworks
Location
Belgrade
Posted
29 days ago
Department
IT
What they actually want (must-haves)
  • Relevant University Degree or College Diploma
  • Good knowledge of Microsoft Windows 10
  • Good knowledge of Apple OSX
  • Basic knowledge of Linux (bonus)
  • Knowledge of Office 365 for Windows and OSX
  • Willingness to learn and pursue IT certifications
What the job really is

As a Helpdesk Technician Intern at BlueCat, you will be the primary contact for staff seeking technical assistance, handling issues through a ticketing system, messaging, or video calls. Your responsibilities will include troubleshooting technical problems, managing assets like laptops and printers, installing operating systems and software, and ensuring effective communication with users. This role emphasizes customer service and collaboration within the IT team.

Things to weigh
  • No specific salary or compensation details provided
  • Role involves heavy lifting, which may not be suitable for all candidates
  • The position is remote, which may affect team dynamics and collaboration
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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