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KYC/KYB Analyst - Japanese Speaker

Binance
Location
Asia
Posted
18 days ago
Department
Customer Experience
What they actually want (must-haves)
  • Fluency in Japanese
  • Experience in customer service or support
  • Strong problem-solving skills
  • Excellent communication skills
  • Ability to gather customer feedback
What the job really is

As a KYC/KYB Analyst at Binance, you will be part of the Customer Service team, focusing on providing exceptional support to clients. Your responsibilities will include handling customer queries, complaints, and managing identification approval processes through ticketing systems and live chat, ensuring high standards of service and customer satisfaction.

Benefits
  • Competitive salary
  • Company benefits
  • Work-from-home arrangement
Things to weigh
  • No specific details on salary or benefits beyond 'competitive'
  • Work-from-home arrangement may vary based on team needs
  • Role may involve handling sensitive customer information
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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