As a UX Researcher II at Bellese, you will focus on understanding user needs in the healthcare sector, particularly for the Centers for Medicare & Medicaid Services (CMS). Your day-to-day tasks will include conducting qualitative and quantitative research, facilitating user interviews and usability testing, and collaborating with product owners to translate insights into actionable product features. You will also work within an agile team to define success metrics and communicate findings to enhance user experience and support program integrity efforts.
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