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Service Desk Engineer (Weekend)

Applydigital
Location
Santiago
Posted
20 days ago
Department
Managed Services Team
What they actually want (must-haves)
  • Experience in technical support or service desk roles
  • Ability to diagnose and troubleshoot issues
  • Familiarity with modern SaaS e-commerce platforms
  • Strong customer service skills
What the job really is

As a Service Desk Engineer at APPLY, you will be responsible for triaging issues and diagnosing problems to provide technical support for clients' digital platforms. This role involves maintaining platform stability and delivering excellent customer care while working with modern SaaS e-commerce solutions. The position requires working weekend night shifts on a rotating schedule.

Benefits
  • Generous vacation policy
  • Flexible work arrangements
  • Training budgets and mentorship for professional growth
  • Inclusive and safe work environment
Things to weigh
  • Weekend night shift role may not suit all candidates
  • Remote work is available but preferred candidates should be based in Latin America
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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