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← Allegiantair

Customer Service Agent

Allegiantair
Location
Clearwater, FL
Posted
19 days ago
Department
Customer Service / Ramp Agents
What they actually want (must-haves)
  • High School Diploma/GED
  • Minimum one (1) year customer service experience
  • Authorized to work in the US as defined by the Immigration Act of 1986
  • Pass a Criminal Background Check
Nice to have
  • Effective communication skills, both verbal and written
  • Ability to work efficiently under time constraints
  • Availability to work flexible hours, including nights, weekends, and holidays
  • Well-groomed and adherence to dress code policy
  • At least 18 years of age and possess a valid driver's license
What the job really is

The Customer Service Agent role involves providing assistance to customers for scheduled or charter services, addressing inquiries, and completing transactions according to company policies. Daily tasks include processing tickets, managing baggage, and ensuring compliance with safety regulations while maintaining a positive and friendly demeanor. The position requires flexibility in hours and the ability to work in various weather conditions.

Benefits
  • Profit Sharing
  • Medical/Dental/Vision/Life/Disability Insurance
  • Medical Travel Reimbursement
  • Legal, Identity and Pet Insurance
  • 401K with an employer match
  • Employee Stock Purchase Plan
Things to weigh
  • No visa sponsorship available
  • Role requires working in extreme weather conditions
  • Position involves physical demands such as lifting up to 300 lbs and working in confined spaces
  • Trainee status until successful completion of training may affect initial responsibilities
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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