Senior Technical Support Speciallist

Airslate

Location

Manila

Posted

1 month ago

Department

Support signNow

What they actually want (must-haves)

Experience in technical support or customer service roles
Strong problem-solving skills
Excellent communication skills
Ability to work in a fast-paced environment
Familiarity with SaaS products, particularly electronic signature solutions

What the job really is

The Senior Technical Support Specialist at airSlate will be responsible for providing expert support for the SignNow product, assisting customers with technical issues and ensuring a high level of satisfaction. This role involves collaborating with a passionate team to enhance the user experience and contribute to the company's growth in the SaaS market.

Benefits

Flexible working environment
Competitive compensation and stock options
Professional growth and learning opportunities
Comprehensive health and well-being benefits
Family-friendly culture
Support for charitable initiatives

Things to weigh

No specific technical skills or software knowledge mentioned in the posting
Role may involve handling a high volume of customer inquiries
No information on the exact nature of the technical issues to be supported

Job score3.2/5

Benefits4/5

Freshness4/5

Career value4/5

Role clarity4/5

Pay transparency0/5

Applying to Airslate?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume score Generate resume to apply

Job Link →