HHiring Reality
← Zynga

VIP Account Manager

Zynga
Location
Chicago, IL
Posted
1 month ago
Department
Publishing Strategy
What they actually want (must-haves)
  • Impeccable communication skills
  • Extensive Customer Service experience
  • Excellent telephone skills – able to handle high call volume 90 or more a day
  • Customer Focused
  • Ability to generate revenue on own initiative based on personal account relationships
  • Accuracy and Attention to detail
Nice to have
  • Target / Sales Driven
  • High level understanding / interest in social gaming
  • Positive attitude and are excited to learn more
What the job really is

As a VIP Account Manager at Zynga, you will focus on retaining and reactivating VIP players while developing new VIP customers to enhance their lifetime value and revenue contribution. Your daily responsibilities will include proactive communication with over 125 contacts through phone and email, building relationships, analyzing campaign performance, and collaborating with cross-functional teams to drive revenue growth.

Benefits
  • $30 per hour starting pay
  • Bonus and/or equity awards
  • Eligibility to participate in 401(K) plan and Employee Stock Purchase Program
  • Medical, dental, vision, and basic life insurance coverage
  • 14 paid holidays per calendar year
  • Paid vacation time per calendar year (ranging from 15 to 25 days)
Things to weigh
  • Some travel may be needed
  • Some weekends or evenings may be required
  • No direct reports to manage
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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