Sr. Manager, Customer and Content Strategy

The Senior Manager of Customer and Content Strategy at Zoro.com will focus on understanding customer needs and creating effective marketing content to drive engagement and business results. This role involves analyzing customer data to develop buyer profiles, leading marketing strategy for key segments, and managing a team to ensure consistent communication across channels. The position requires collaboration with various teams to define customer strategies and oversee the content calendar.

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools

• No specific salary figure provided, only a range
• Role involves managing a team but only mentions one individual contributor
• Hybrid work model requires at least two days onsite per week