Software Engineer I - Salesforce Support

ZoomInfo Technologies LLC

Location

Bengaluru, Karnataka, India

Posted

12 days ago

Department

899 Corporate Engineering - S&M - Business Technologies

What they actually want (must-haves)

0–2 years of experience in Business Analysis, Systems Analysis, Quality Assurance, or a related technology role
Basic experience with Salesforce platform configuration and familiarity with data loading tools (e.g., Salesforce Data Loader, Workbench, or Import Wizard)
Understanding of software delivery lifecycles, basic API testing concepts (e.g., Postman), database fundamentals, and data integrity verification
Analytical mindset with a passion for troubleshooting production issues and performing root-cause analysis
Strong communication skills with an eagerness to learn from senior engineers and partner effectively across business and technical teams
Bachelor’s of Science in Computer Science/Electronics or similar engineering/technical disciplines from a government approved university

What the job really is

The Software Engineer I - Salesforce Support role focuses on providing Tier 1 support for Salesforce Platform Operations. Daily tasks include managing support tickets, troubleshooting user issues, performing data maintenance, and assisting with QA testing. The position requires collaboration with cross-functional teams to ensure smooth operational workflows and documentation of support processes.

Things to weigh

Entry-level position may have limited growth opportunities
Role involves routine tasks which may not appeal to all candidates
No specific salary or benefits mentioned in the posting

Job score2.6/5

Benefits1/5

Freshness5/5

Career value3/5

Role clarity4/5

Pay transparency0/5

Applying to ZoomInfo Technologies LLC?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume score Generate resume to apply

Job Link →