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← ZoomInfo Technologies LLC

GTM Success Manager II

ZoomInfo Technologies LLC
Location
Chennai, Tamil Nadu, India
Posted
24 days ago
Department
847 Client Services - Customer Success
What they actually want (must-haves)
  • Full time Bachelor Degree in any stream
  • 3 to 5 years of customer success or account management experience in a competitive SaaS environment
  • Experience with Mid Market Level Accounts, preferably in US markets
  • Excellent communication skills, including issue tracking and crisis management
  • Ability to manage multiple customer projects simultaneously
  • Self-motivated and collaborative team player
Nice to have
  • General understanding of sales methodologies and playbooks like Sandler, Winning By Design, MEDDIC
What the job really is

As a GTM Success Manager II at ZoomInfo, you will focus on driving product adoption and customer satisfaction for strategic accounts. Your role involves developing trusted relationships with customers, managing account activities, and ensuring clients leverage ZoomInfo effectively. You will also monitor customer engagement trends and collaborate with internal teams to address renewal risks and improve services.

Things to weigh
  • Night shift hours may not be suitable for everyone
  • Role involves managing multiple accounts which can be demanding
  • Hybrid work model requires three days in the office and two days remote
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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