Customer Success Manager, SMB

As a Customer Success Manager at Zocdoc, you will focus on helping healthcare providers maximize their performance on the Zocdoc platform. This involves conducting meetings to understand provider goals, upselling products, and improving overall practice performance. You will also manage relationships with key stakeholders and collaborate with internal teams to enhance client success.

• Flexible, hybrid work environment at our convenient Soho location
• Competitive PTO
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub

• No specific mention of career advancement opportunities
• Role may involve challenging conversations and managing objections
• Work environment described as dynamic and start-up, which may imply a fast-paced and potentially high-pressure setting