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← Zocdoc

Principal UX Researcher

Zocdoc
Location
New York, NY
Posted
17 days ago
Department
Product
What they actually want (must-haves)
  • 7+ years of experience in UX research
  • Strong mixed-methods research portfolio
  • Fluency in qualitative and quantitative methods
  • Experience defining measurement programs
  • Ability to build and leverage research infrastructure
  • Depth in consumer products or B2B/SaaS products
What the job really is

As a Principal UX Researcher at Zocdoc, you will lead the research strategy for either patients or healthcare practices, deeply understanding their needs and challenges. Your role involves conducting complex studies, shaping product strategy through qualitative and quantitative research, and collaborating with various teams to ensure user-centered design and product development. You'll also mentor junior researchers and help build sustainable research practices within the organization.

Benefits
  • Flexible, hybrid work environment
  • Unlimited Vacation
  • 100% paid employee health benefit options
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program
Things to weigh
  • No specific mention of the tech stack or tools used for research
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills
  • The position requires navigating ambiguity and political nuance, which may be challenging for some candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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