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Enterprise Sales Manager, Integrations

Zocdoc
Location
New York, NY
Posted
18 days ago
Department
Sales & Customer Success
What they actually want (must-haves)
  • 3+ years of experience leading teams, ideally in technical implementation, enterprise integrations, customer success, or a related function
  • Experience leading teams that implement technical products or support complex enterprise customers
  • The ability to bridge technical, commercial, and customer needs, ideally in healthcare technology or enterprise software
  • A data-driven approach to diagnosing performance gaps, prioritizing work, managing capacity, and identifying opportunities for improvement
  • Strong communication skills, with the ability to adapt your message for individual contributors, teams, clients, cross-functional partners, and senior leaders
  • The ability to lead through technical and client-facing escalations while maintaining trust, urgency, and accountability
Nice to have
  • Familiarity with EHR/EMR systems and healthcare workflows preferred
What the job really is

As an Enterprise Sales Manager, Integrations at Zocdoc, you will lead a team of Technical Implementation Specialists to ensure successful integration of Zocdoc's services for large enterprise customers. Your role involves coaching your team, managing the implementation process, and fostering a culture of accountability and high performance while addressing technical and client-facing challenges. You will also work closely with various internal stakeholders to improve processes and enhance customer satisfaction.

Benefits
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness programs through Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
Things to weigh
  • No specific details on the technical stack or tools used in integrations
  • The role requires navigating complex customer environments, which may involve ambiguity
  • The position emphasizes a data-driven approach, which may require familiarity with analytics tools
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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