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← Zenoti

Senior Product Specialist - Implementation/Onboarding

Zenoti
Location
Seattle, Washington, United States
Posted
24 days ago
Department
Professional Services
What they actually want (must-haves)
  • 6-9 years of experience in Implementation and support of Enterprise products
  • Strong software exposure and ability to master product functionality
  • Strong verbal and written communication skills
  • Ability to manage and work across multiple projects
  • Strong logical, analytical and problem-solving skills
  • Open to travel on short notice to customer locations when required
Nice to have
  • Good to have knowledge of Web Design using HTML, JavaScript
  • Good understanding of MS Office, JIRA, Basecamp applications
  • Experience in the wellness/spa industry
  • Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry
What the job really is

As a Senior Product Specialist in Implementation/Onboarding at Zenoti, you will work directly with customers to understand their requirements and help them adopt Zenoti's software solutions. Your responsibilities will include driving product demos, configuring solutions to meet customer needs, managing implementation projects, and ensuring customer satisfaction through effective communication and support. You will also need to stay updated on product knowledge and collaborate with internal teams to address customer issues.

Benefits
  • Zenoti Pay Range $95,000 — $110,000 USD
Things to weigh
  • Customer-facing role requires aligning working hours with customer timezones
  • No specific mention of remote work flexibility
  • Fast-paced environment may require quick adaptation to changes
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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