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← Zenoti

Product Specialist (SaaS Implementation and Onboarding)

Zenoti
Location
Seattle, Washington, United States
Posted
24 days ago
Department
Professional Services
What they actually want (must-haves)
  • 2–4 years of hands-on experience in SaaS, preferably in a Product Specialist, Solutions Architect, or Business Consultant role
  • Strong understanding of customer onboarding, engagement, and adoption frameworks
  • Demonstrated experience in stakeholder management across diverse customer and internal groups
  • Proficiency in analyzing product usage data and presenting actionable insights
  • Prior hands-on exposure to AI or data-driven products
  • Strong verbal and written communication skills, especially in requirements and solution documentation
What the job really is

The Product Specialist will focus on customer onboarding and driving product adoption for Zenoti's AI product suite. This role involves leading customer onboarding journeys, conducting demos, gathering feedback, and collaborating with internal teams to ensure customer success and satisfaction. The specialist will also monitor product usage, define success metrics, and provide insights to enhance customer engagement and account growth.

Benefits
  • Attractive compensation
  • Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth
  • Be part of an innovative company that is revolutionizing the wellness and beauty industry
Things to weigh
  • No specific mention of remote work flexibility or travel frequency
  • The salary range is provided, but it may not reflect the full compensation package
  • The role requires collaboration with remote teams across different time zones, which may impact work-life balance
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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