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← Zenoti

Senior Product Specialist (SaaS Implementation and Onboarding)

Zenoti
Location
Hyderabad, Telangana, India
Posted
25 days ago
Department
Professional Services
What they actually want (must-haves)
  • 5–8 years of hands-on experience in SaaS, preferably in a Product Specialist, Solutions Architect, or Business Consultant role
  • Strong understanding of customer onboarding, engagement, and adoption frameworks
  • Demonstrated experience in stakeholder management across diverse customer and internal groups
  • Proficiency in analyzing product usage data and presenting actionable insights
  • Prior hands-on exposure to AI or data-driven products
  • Strong verbal and written communication skills, especially in requirements and solution documentation
What the job really is

The Senior Product Specialist will focus on customer onboarding and driving product adoption for Zenoti's AI product suite. This role involves leading customer journeys, conducting demos, gathering feedback, and collaborating with internal teams to ensure client success and satisfaction. The specialist will also analyze product usage data to identify opportunities for increasing adoption and provide insights to influence product strategy.

Benefits
  • Attractive compensation
  • Medical coverage for yourself and your immediate family
  • Access to regular yoga, meditation, breathwork, and stress management sessions
  • Regular social activities and opportunities to give back through social work and community initiatives
Things to weigh
  • No salary listed
  • Role involves travel on short notice which may not suit all candidates
  • The position requires collaboration with remote teams across different time zones, which may present challenges
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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