HHiring Reality
← Zenoti

Senior Product Specialist - Onboarding/Implementation(SaaS)

Zenoti
Location
Hyderabad, Telangana, India
Posted
25 days ago
Department
Professional Services
What they actually want (must-haves)
  • 5-8 years of experience in Implementation and support of Enterprise products
  • Strong software background and ability to master product functionality
  • Proven fast learner of enterprise applications
  • Experience in implementing cloud solutions
  • Successful track record in large scale enterprise implementations
  • Experience driving technical discussions and discovery workshops with customers
Nice to have
  • Knowledge of Web Design using HTML, JavaScript
  • Good understanding of MS Office, JIRA, Basecamp applications
  • Experience in the wellness/spa industry
  • Eagerness to learn about opportunities and challenges in the health and wellness industry
What the job really is

As a Senior Product Specialist focused on Onboarding and Implementation at Zenoti, you will work directly with customers to define their requirements and help them adopt Zenoti's software solutions. Your role involves driving demos, configuring the software to meet customer needs, and ensuring successful implementations while addressing any customer issues. You will also maintain documentation and coordinate with internal teams to meet customer expectations, all while aligning your working hours to accommodate customer time zones.

Benefits
  • Attractive compensation
Things to weigh
  • Customer-facing role requires aligning working hours with customer time zones
  • No specific salary or detailed benefits listed
  • Experience in the wellness/spa industry is a plus but not mandatory
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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