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← Wunderkind

Customer Success Manager

Wunderkind
Location
New York; Remote
Posted
18 days ago
Department
Customer Success
Salary
$72,000-$90,000
What they actually want (must-haves)
  • 3+ years in a client-facing role within Technology, Marketing, Consulting, or Consumer Brand industries
  • Hands-on experience in a major ESP such as Salesforce Marketing Cloud, Klaviyo, or Braze
  • Demonstrated ability to define project milestones and manage deliverables across teams
  • Practical experience with marketing technology platforms and consumer brand strategy
  • Strong presentation and data storytelling skills
  • Analytical mindset with a proven ability to interpret data and drive performance improvements
Nice to have
  • Agency experience
  • Experience juggling multiple demanding clients
  • Experience with defining project milestones and evaluating outcomes
What the job really is

The Customer Success Manager at Wunderkind will work closely with enterprise clients to drive outcomes using the Autonomous Marketing Platform. Responsibilities include managing client relationships, executing marketing campaigns, and collaborating with various teams to ensure successful project delivery and client satisfaction. The role requires a blend of technical skills and creativity to optimize customer engagement and performance metrics.

Benefits
  • Base salary range of $72,000-$90,000 + $11,500 Variable
  • Compensation packages based on factors unique to each candidate
  • Travel up to 20% to attend client meetings and key events
Things to weigh
  • Role involves high technical demands and in-depth training in a proprietary platform
  • Expectations for full ownership of client outcomes
  • Creative problem-solving is essential for success
  • No specific information on company culture or team dynamics provided
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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