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← Workato

Intern, Customer Success

Workato
Location
Tokyo, Japan
Posted
1 month ago
Department
Sales and Customer Success
What they actually want (must-haves)
  • Currently enrolled in an undergraduate or graduate degree program
  • Fluent in Japanese (ability to communicate smoothly)
  • Comfortable reading, writing, and engaging in basic communication in English
  • Basic computer skills using Mac
  • Familiarity with Google Workspace (Docs, Sheets, Slides) or equivalent productivity tools
  • Detail-oriented with a strong focus on accuracy and quality
Nice to have
  • Experience using generative AI tools such as ChatGPT, Claude, or Gemini
  • Experience using collaboration tools such as Slack, Notion, Zoom, or Confluence
  • Experience using CRM tools like Salesforce
  • Strong interest in AI, Automation, SaaS, and Digital Transformation (DX)
What the job really is

As a Customer Success Intern at Workato, you will support the Japan Customer Success team by collaborating with Customer Success Managers and various internal teams. Your responsibilities will include maintaining Salesforce data, assisting with quote creation, and generating ideas for process automation using AI. This role emphasizes learning about customer operations and improving internal processes while working in a dynamic team environment.

Things to weigh
  • Paid internship with a minimum commitment of 6–12 months
  • Office attendance required (no remote work)
  • Working hours are flexible during school terms and vacations
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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